A support team that understands transport.

Technical questions, configuration, data, billing or field blockers: Truxelo supports your teams with a simple, human and operations-driven approach.

Pick the right support channel.

Ticket, email, phone or FAQ: use the channel best suited to your need.

To open a request, follow a topic, browse tutorials or find support resources.

For a detailed question, a document to share or a need that requires context.

support@truxelo.com

For a blocking topic or an urgent operational need.

+33 6 08 60 01 08

For frequent questions, first reflexes and quick answers before contacting the team.

What kind of topic?

Our team supports you on technical topics, configuration, onboarding, billing and business needs tied to your operations.

Support in French and English · Business days and hours · Clear tracking of requests.

Account setup, data imports, reference data, teams and first flows.

Questions about your invoice, plan, vehicles or packs.

Transport order, proof, invoice, import or urgent topic impacting daily operations.